About Alleo Travel
Travel planning with a personal touch.
Alleo Travel was created for people who want the choice of a modern travel agency with the reassurance of a real person who listens, researches and stays involved.
Hello, I’m Luke
The person behind Alleo Travel
Travel has always given me something to look forward to – the anticipation before leaving, the feeling of arriving somewhere different and the stories that stay with you long after you come home.
I also know that getting to that point can take hours of searching. There are countless websites, prices can change without warning and two holidays that look similar at first can offer very different experiences. It is easy to feel unsure whether you have made the right choice.
I created Alleo Travel to make that process more human. My role is to understand what you actually want from your time away, research suitable options and help you compare them clearly. I am not here to push the first package that appears on a screen. I want you to understand what you are choosing and feel genuinely excited about it.
My professional background in healthcare support and nursing has shaped the way I work. Listening properly, noticing important details, explaining things clearly and treating every person as an individual are all central to good care – and they are just as valuable when someone is trusting you with their holiday.
Based in South Wales and working with customers across the UK, I aim to offer the sort of approachable service I would want myself: friendly, honest, organised and there when it matters.
What Alleo stands for
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Personal
Your holiday should be built around your priorities, not around a generic list of bestsellers. I start by listening.
Thoughtful
The small details matter: flight times, transfer lengths, room arrangements, location, atmosphere, baggage and the pace of the trip. I consider the whole experience, not only the headline price.
Clear
I explain what is included, what is not, who your booking is with and what happens next, using straightforward language.
Supportive
Questions are welcome. I remain a familiar point of contact and help you navigate the appropriate supplier or agency process if something needs attention.
The Important Bits…
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Alleo Travel is a member of Experience It Now Travel and sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P7133. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com
ABTA Number: P7133
ATOL Number: 5534
Hays Travel Limited are registered in England and Wales with company number 1990682 and VAT number 193167195. Registered office: 25 Vine Place, Sunderland, Tyne & Wear SR1 3NA